The Evaluation of Electronic Based Government System using Statistical Product and Service Solutions (SPSS)
DOI:
https://doi.org/10.12962/jaree.v6i1.271Abstrak
SPBE is an information technology used by the government which is expected to improve government performance and meet people's expectations of government. This study uses primary data types by collecting data through online questionnaires using google form facilities. The results of this study found that the average quality of trust in SPBE services was 88.33 with a standard deviation of 12.25, so this indicates that the quality of trust in SPBE services, especially the Magetan Regency Government, is in good classification.Referensi
M. M. Said, “Trend Global Peningkatan Pelayanan Publik_ E.pdf.†2007.
M. A. R. Putra, “Peningkatan Kepercayaan Publik Melalui Pemerintahan Partisipatif,†J. Ilmu Adm. Negara, vol. 12, no. 2, pp. 1–9, 2017.
B. S. Prakoso, “Kepuasan Layanan Online E-Government Di Kementerian Agama Indonesia,†2018.
D. M. Aritonang, “The Impact of E-Government System on Public Service Quality in Indonesia,†Eur. Sci. Journal, ESJ, vol. 13, no. 35, p. 99, 2017, doi: 10.19044/esj.2017.v13n35p99.
A. Purwanto and T. D. Susanto, Pengaruh Dimensi Kepercayaan Terhadap Adopsi Layanan E-Government, vol. 3, no. 1. 2018.
N. P. Istyanto, Evaluasi Strategi Pelayanan Publik Yang Lebih Dipilih Masyarakat Surabaya: Tradisional Vs E-Government ( Studi Kasus: E- Lampid, E-Health & Ssw ). 2016.
N. K. Malhotra and D. F. Birks, Marketing Approach: An Applied Approach Updated Second European Edition. 2015.
P. D. Sugiyono, Metode Penelitian Kuantitatif, Kualitatif, dan Tindakan. 2012.
G. A. Morgan and R. J. Harmon, “Data collection techniques,†J. Am. Acad. Child Adolesc. Psychiatry, vol. 40, no. 8, pp. 973–976, 2001, doi: 10.1097/00004583-200108000-00020.
Mifta Khurrohmah M, “The SAGE Encyclopedia of Educational Research, Measurement, and Evaluation,†SAGE Encycl. Educ. Res. Meas. Eval., no. February, 2018, doi: 10.4135/9781506326139.
Sugiyono, “Metode Penelitian Pendekatan,†2015.
R. Qomari, “Pengembangan Instrumen Evaluasi Domain Afektif,†Insa. J. Pemikir. Altern. Kependidikan, vol. 13, no. 1, pp. 87–109, 1970, doi: 10.24090/insania.v13i1.287
M. Nagaiah and K. Ayyanar, “Software for Data Analysis in SPSS : On over view,†2016.
N. Relationship and N. Example, “Product Moment Coefficient, Korelasi Pearson,†pp. 5–28, 2014.
K. S. Taber, “The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education,†Res. Sci. Educ., vol. 48, no. 6, pp. 1273–1296, 2018, doi: 10.1007/s11165-016-9602-2
